Ranking · Factuality · Safety

Generative AI Evaluation

Structured human evaluation for prompts, responses and conversational AI systems.

AI evaluation team comparing and resolving generative model outputs

What we operate

A workflow shaped around your data and quality bar.

Evaluation programs translate product goals into review rubrics, calibrated examples and repeatable judgment across response quality, relevance, factuality and safety.

Prompt-response reviewPreference rankingFactuality reviewSafety reviewRed-teaming supportOutput quality evaluation
Illustrative generative AI response evaluation and ranking workflow

Operations in practice

Depth where the workflow needs it.

Each focus area stays connected to the same calibration, production, escalation and quality structure.

01Response quality

Evaluation of relevance, clarity, instruction following and overall usefulness against an explicit rubric.

02Preference and ranking

Calibrated comparison of candidate outputs to capture nuanced human preference signals.

03Factuality and safety

Targeted review for unsupported claims, policy risks and domain-specific failure modes.

Workflow

From requirements to reviewed delivery.

The exact sequence adapts to the project, while readiness, calibration and issue resolution remain explicit.

01

Translate goals into a rubric

02

Build calibration examples

03

Qualify evaluators

04

Evaluate and adjudicate

05

Report issue patterns without inventing performance claims

Applications

Where this capability fits.

01

LLM evaluation

02

Assistant quality

03

Search relevance

04

Response safety

05

Domain-specific review

Discuss a representative pilot

Bring the workflow, a sample and the decisions that matter. We’ll respond with practical next steps without assuming scope or inventing estimates.

Start a Pilot